Collision Repair Frequently Asked Questions

  • Collision Repair Frequently Asked Questions

    Have questions about COLLISION REPAIR? You’ve come to the right place.

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COLLISION REPAIR FAQ AT ESKRIDGE LEXUS IN OKLAHOMA CITY, OK

Eskridge Lexus is among the top-rated auto repair shops in Oklahoma City, OK. We have unmatched experience performing COLLISION Repair and other bodywork and paint jobs on LEXUS VEHICLES as well as other makes and models. We strive to make the repair process as simple and hassle-free as possible. To that end, the following are some of our customers’ most frequently asked questions.

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COLLISION REPAIR FAQ

  • COLLISION COST
    COLLISION COST AT ESKRIDGE LEXUS IN OKLAHOMA CITY, OK

    Body damage comes in all degrees, but a general average for our customers is $500 to $1500. A minor windshield or paint fix can cost as little as $100, while bumper repair from a minor auto collision may cost around $400. Paintless dent repair can run around $50-$150. Severe paint or body damage can cost toward the upper end of this range or higher, particularly if mechanical components of the car need repair or replacement.

    The average COLLISION Repair takes 4-5 business days. Once we’ve had a chance to inspect your VEHICLE, we can give you a more customized timeline.

  • Being informed
    WILL YOU INFORM ME OF THE REPAIRS BEING DONE ON MY VEHICLE BEFORE YOU START THEM?

    Yes, we will always inform you of additional necessary or OPTIONAL REPAIRS and provide an estimate of the costs before we begin any work.

  • Making insurace claim
    I WAS NOT A FAULT FOR THE ACCIDENT SHOULD I FILE A CLAIM WITH MY INSURANCE COMPANY OR THE OTHER DRIVER’S COMPANY?

    If you file with the other driver’s insurance company, they will investigate your claim to determine who was at fault in the accident. They will then send an insurance adjuster to examine your car’s damage and estimate the cost of repair, or they will ask you for an estimate from a certified auto COLLISION CENTER like Eskridge Lexus. When you go through the other driver’s insurance, you will avoid paying your deductible and may receive coverage even if you don’t carry your own collision coverage.

    If you have collision coverage and file a claim with your own insurance company, you will pay a deductible upfront that may or may not be reimbursed by the other driver’s insurance company. For most customers in Oklahoma City, OK, it can take up to six months to receive a refund for your deductible.

  • OEM parts vs aftermarket
    WHAT ARE THE OEM PARTS? WHAT ARE THE AFTERMARKET PARTS?

    OEM (Original Equipment Manufacturer) parts are genuine parts that are made by the vehicle’s original manufacturer. Aftermarket parts are made by a third party manufacturer, i.e., a manufacturer other than the vehicle’s maker.

    We prefer the use of OEM PARTS for their longevity and durability. Fixing your car right the first time will help your repair last longer and save money in the long run. Many insurance companies prefer to keep their own upfront costs low by opting to cover aftermarket parts. If you prefer the quality of OEM PARTS, you can directly request coverage from your insurance company. If they still choose to not cover OEM PARTS, you can choose to pay the difference out of pocket, or we can use aftermarket parts to eliminate out-of-pocket costs.

  • Multiple estimates & Deductible
    DO I HAVE TO GET MULTIPLE COLLISION REPAIR ESTIMATES?

    No, you are under no obligation to get more than one estimate; however, your insurance company may send an adjuster to obtain their own estimate.

    Your deductible is paid directly to our AUTO COLLISION SHOP after your repairs have been completed.

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WHY GO TO ESKRIDGE LEXUS IN OKLAHOMA CITY, OK?

We are proud to offer the most technically trained and experienced auto repair team in Oklahoma City, OK. We are I-CAR trained and Platinum Certified and are charter members of the ASA. These are the extra steps we take to ensure we offer the best quality repairs and the highest level of customer service.

With your convenience in mind, we offer the following amenities at ESKRIDGE COLLISION CENTER:

  • Free Wi-Fi in our comfortable lounge
  • Free snacks and coffee
  • Free shuttle service
  • Complimentary car wash
  • Loaner vehicles (free or partially covered with many insurance companies)

So when asking what to do after a car accident, remember that ESKRIDGE COLLISION CENTER is on your side.

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