Customer Testimonials
Low pressure and curteous experience. Professional folks.
Trace is excellent. I have bought many cars. He is the best car salesmen I have ever dealt with.
Cesar, Ray, and Navid truly form the dream team! They never pressured us into a rushed decision regarding our next vehicle purchase. Furthermore, they are exceptionally informative and kind-hearted. Please do not hesitate to buy your next vehicle from Eskridge Lexus and this dream team.
Stephanie as always did a fantastic job in making sure the work performed on my 2017 Lexus RX450h was done in a timely manner and she kept me informed on all developments. I highly recommend Stephanie and the Eskridge dealership for any work your Lexus Vech may need.
We want to express my sincere appreciation to Mr. Marcos for making our new car purchase such a wonderful experience. From the moment we met him, he was welcoming, pleasant, knowledgeable, and extremely patient. His calm and understanding personality made the entire process comfortable and stress free. Definitely sending recommendations.
What impressed us most was how genuinely caring and attentive he was throughout the experience. He treated us with kindness and respect, answered our questions, and made sure we were well taken care of. I was especially impressed and appreciative of his follow-up phone call after our purchase. That thoughtful ... Read More Google - Nov 7, 2026
Awesome experience dealing with the staff at Eskridge Lexus. Matthew was great! He was professional and friendly. The whole process was flawless and we couldn’t be happier!
I had a great experience with Eskridge Lexus of Oklahoma City. The staff was very professional, friendly, and helpful throughout the entire service process. They made everything easy and took the time to ensure everything was handled properly. The customer service was excellent, and I really appreciate their attention to detail. Highly recommend Eskridge Lexus for anyone looking for outstanding service!
We started shopping on line for a new car, as ours is showing signs of age like it's owners. Thinking more about comfort in the next adventure we landed on the Lexus RX 350. Research showed it was as reliable as comfortable. We headed to Eskridge Lexus with a few pictures on our phone and a plan.
We met with Marcos and described what we were looking for, showed the pictures and off he went. We realized after driving a few cars .. we realized the customer experience was going to be as comfortable and reliable as the cars we drove.
... Read More Google - Nov 4, 2026
Great experience at Eskridge Lexus. Professional, relaxed environment with super knowledgeable staff. Totally pampered and got an awesome vehicle!
Purchased a new Lexus, experience was stress free. All the employees were very nice. Mario was very knowledgeable and helpful when buying the new Lexus.
WARNING… This was our first time using Eskridge Lexus, and unfortunately, it will absolutely be our last. We brought my wife’s Lexus NX 350 in for a recall, expecting a normal dealership service experience. Nothing seemed out of the ordinary until my wife went to retrieve her purse from the center console. What she found was extremely disturbing. Her purse had clearly been gone through, cards were thrown all over the place, and her bag had been left wide open. There is absolutely no excuse for a customer to leave their vehicle with a dealership for service and have to ... Read More Google - Nov 3, 2026
Great experience working with Tony to buy a new car! He was responsive and went out of his way to help me make a good decision. I look forward to continuing to do business with Eskridge Lexus of OKC.
I recently had an extremely disappointing experience with Eskridge Lexus, made worse by management’s complete lack of response.
I couldn’t have made this sale much easier for the dealership. I had already researched the vehicle extensively before arriving, arranged an independent pre-purchase inspection, and even took an Uber to the dealership with every intention of purchasing the car if it passed inspection. I wasn’t there to browse, negotiate endlessly, or waste anyone’s time. I was a serious buyer who had practically handed them a sale.
Unfortunately, the vehicle failed the independent inspection due to mechanical issues. ... Read More Google - Nov 2, 2026
Great dealership. I’ve had a lot of different makes of cars over the years. Ford, Toyota, Porsche, Volkswagen, Nissan. This was by far the smoothest purchase experience I’ve ever had, Navid was great to work with.
Brian is humble, personable, and genuinely pleasant to be around. I really enjoyed working with him and appreciate his time and help throughout the purchase. A special thank-you as well to the gentleman who handled the paperwork and my check, and to the young man who presented the car and walked me through its features. Thank you all!
Communications are always timely and informative. I always know the scope and estimated costs of the services to be provided. I always feel pampered when I visit there.
Thank you to Earle for working with me and Gerry on the purchase of our new vehicle. You were the most straightforward, and patient salesman we've ever worked with, no pressure at all😊
After meeting Earle, I think I would have bought whatever he was selling. He’s just a fantastic human being. He made a normally excruciating and frustrating car buying experience quite pleasant. If you’re in the market for a new car, specifically a Lexus, ask for Earle Twigg at Eskridge Lexus in OKC. You won’t be disappointed.
Picked up our new car here with my wife. Tony was our salesman and he was great. He helped us from day one, always answered fast, and kept us posted while we waited for the car to come in. Super easy process. Would 100% recommend Eskridge.
I have done business with Eskridge Lexus for at least 25 years. They do not disappoint. Great to work with. Always helpful. I’ve owned 5 Lexus, and have NEVER had a major problem! Great business that takes good care of their customers. Sonny Rose was very easy to work with and as I partially financed this last purchase, I worked with Steve who was also great! I will continue to purchase my Certified Pre-owned vehicles from Eskridge.
Thank you to Navid who made our buying experience as smooth as can be. I felt like he went out of his way for us. A bonus was that they do not charge doc fees!
This place was fantastic!! an avid was a great salesman and kept in touch with us through the whole experience
We've bought many vehicles in our lifetime and LaDarryl was a joy to work with. He didn't pressure us and was honest in his dealings with us. I would send any of our friends and family there to work with him! 😀
No pressure sell. Very professional.
I appreciated having Car Concierge Pro help me sort through the market before making my next vehicle decision. Their research gave me a better starting point, and exploring my options at Eskridge Lexus felt much more straightforward. It saved me time and made the search less overwhelming.
Best purchasing experience possible in buying a new vehicle. Navid is the best!!
Earl was extremely helpful with answering all our questions regarding our purchase of our LX600. He made it enjoyable. Ray in Finance was thorough and quick. Jake was so understanding to our questions regarding technology. Thank you to the 3 of them!
We’ve had a great experience with Eskridge Lexus all the way around. From purchasing a new vehicle, to utilizing their service department, we couldn’t be happier with the level of expertise they provide every step of the way.
Very thankful for the excellent customer service on behalf of the manager, Cesar. And our salesman Marcos. Great communication and teamwork across the different departments.
Sonny was AMAZING! Being a young buyer I was super hesitant but, he made the experience so much better! He wasn’t pushy but instead super informative and gave me such good feedback for taking care of my new car! Great experience! I would buy from them again!
Awesome service, very helpful staff. Taylor at eskridge lexus did a great job. No issues with the availability either.
My sales rep Alan Matthews made this entire buying experience so pleasant. Actually this is the third car I have bought from Lexus with Alan’s help. From the first test drive to picking up my new car he is always with you without being pushy. I feel Lexus is a great place to get a car because it’s not just buy a car and it’s finished. Everyone from start to finish especially Ray and Kadence added to the fun Another reason I buy Lexus is the service department. So all in all Eskridge Lexus is a five ... Read More Google - Oct 14, 2026
The experience at Eskridge Lexus was fantastic. Ladarryl was knowledgeable and helpful and Ray in financing made that part of the transaction very seamless. I will not shop for a car anywhere else.
I ordered a GX 550 over 6 months ago and when a vehicle became available Trace was great in communicating everything about the vehicle. I had a good and professional experience going through the process. One of the easiest vehicle purchases I’ve ever made. No BS.
(Translated by Google) Excellent service (Original) 非常到位的服务
We had never visited a Lexus dealer before. Curtis had been referred to us by a friend. He was great, laid back, but very professional. Everyone we came in contact with was very friendly. We Love our RX350! It’s very easy to drive & seems to “glide” down the road!
Shannon was exceptional at helping us buy a car! Catered every need and never stopped looking out for a car that would fit us perfectly. 10/10 recommend Shannon to anyone needing help finding their first Lexus!
Everything went fast and easy when I found the car I wanted.
I recently had my vehicle serviced at this dealership. They provided me with a loaner, kept me informed of the progress and even sent me videos and images of the problems that they found.
Honest about what the status of my vehicle was during the repair process. My IS was ready when they said it would be.
Had some issues with service. Cara made it all worth it. Thank you
Great experience. Second car we have gotten from Lexus and Sonny as our salesman. 5 star for sure. Will definitely be going back for future purchases
Monroe was great. He went over and above for me. I had an NX loaner and didn’t like the way it drove. I was buying an NX. It caused me to doubt going through with the transaction, but Monroe had me drive the car I was going to buy and the loaner, one after the other. It was in transit when I purchased it, so I hadn’t driven it. They didn’t drive the same. I can’t say enough good things about Monroe and how he handled himself during my sales process.
Matt was awesome to deal with. Got the exact ES 350H that I wanted. O hidden fees or other additions when we got to finance department. Loving my Lexus - thanks Matt!!
Marcus is a professional at his job very knowledgeable easy to deal with very patient and informative and a nice guy👍🏻👍🏻👍🏻
We had an excellent buying experience at Eskridge Lexus. The sales consultant Ladarryl was very professional and helpful in getting us situated in the new car we really wanted.
Savannah Brown at Lexus and Okc she always is on top of things and keeps me up-to-date on what’s going on with my vehicle. She does an awesome job.
No pressure, just answers to all our questions!
Terrible experience. I brought my car to Eskridge Day 1 of getting my new Lexus. After, $470 worth of labor. Eskridge advise me they no longer can work the car do to it’s age. We buy Lexus because they last. 200K is young for a Lexus.
Curtis was an absolute asset from start to finish! We came in to see a new GX550 but they were back ordered for several months. Curtis helped show us a comparable TX350 and was very supportive showing us several different choices. We picked a new TX350 and love it! The best part was how they do not charge a documentation fee! I have never seen that from any dealer before. We will be back in a few years for our next Lexus. Thank you, Curtis!
We visited Eskridge Lexus to look at a used 2013 BMW X3 28i xDrive. The representative we met with, Marcos Ramirez, was excellent. He answered all of our questions, took us for a test drive, and was very knowledgeable and friendly, which made for a great experience. I was hesitant as there are known bugs with this particular vehicle. However, Marcos walked me through all of the settings and options to ensure I understood the controls. He even gave me a point of contact for any mechanical issues that could arise. I highly recommend Eskridge Lexus of OKC and Marcos Ramires. ... Read More Google - Sep 22, 2026
Our experience with Navid was exceptional! He was very pleasant when he introduced himself to us. He asked us what our needs were in a vehicle and matched us with vehicles that were available. Navid was very personable and made it easy to communicate with him. Very prompt in responding to us through the week with questions we had helping us make our decision on our purchase. Definitely will recommend him for friends and family looking to purchase a vehicle!
Dealer was professional, although after I purchased the vehicle on my way home I noticed a chip in the windshield. When I called to speak with them about it, I was informed that it had been filled. My daughter ran her finger Over the crack, it caught her fingernail.
Excellent work. Finished when promised. We’ll definitely go back again and recommend to other people.
I have never experienced such a shocking lack of basic customer care, compassion, and professionalism as I did at Eskridge Lexus. My service advisor, Stephanie, was cold, hostile, and actively dismissive of me from the exact moment I approached her desk. She did not want to communicate, she was not engaging, and she made it completely obvious that she did not want to be my advisor or deal with me at all. Everything I said was met with an attitude or outright dismissed.When I first checked in and informed her I was explicitly promised a complimentary loaner vehicle on ... Read More Google - Sep 14, 2026
Stealership where if you're not a rich old person with an SUV then they don't care about servicing you correctly or treating you with respect. They didn't answer my email about getting serviced until my husband got onto them about ignoring me. And even then they're charging me $600 for a VEHICLE INSPECTION on my LS (aka just looking at it) that cost $0 at my local Lexus in Florida for my other RC. I was told by the service desk that they had no loaners for me when getting serviced but the lady on the phone said ... Read More Google - Sep 8, 2026
Excellent service department. They communicate how long the service will take and check on you while you wait.
All my dealings with Eskridge Lexus have been top notch. Blythe was very friendly and courteous. It was very easy to make the service appointment, and Blythe handled everything very professionally. My car looked brand new again after the service appointment due to the complimentary was and vacuum.
Excellent service, kept informed of status, loaner vehicle,, pre paid service. a bargain and worth the cost
Omar is a great advisor. Explains throughly the services/ recommendations as needed for vehicle to run smoothly
I’m very disappointed with the level of service we experienced at Eskridge Lexus. Although I live in Dallas, I have family in Oklahoma City. During a recent trip home, I asked my father to take my Lexus to Eskridge for a routine oil change, for which I had scheduled an appointment in advance. When I made the appointment, the service advisor indicated that the service should take approximately one hour. My father was given the same expectation when he arrived at the dealership. Unfortunately, what should have been a routine service turned into a nearly three-hour wait.
What was ... Read More Google - Aug 13, 2026
I have a very bad experience. I am planning to be part of Lexus family. Unfortunately, this is what happened when there is only one dealership in the city. On their website there are 3 UX300 models available for sale. I requested a test drive and one salesman said all of them sold. He said he can hook me up with a loaner. No follow up afterwards. Next day ai called. Someone else picked up and he said he will double check, no follow up. I think I better extend my search out of state.
I did not enjoy my recent experience here. First, I was ambushed as soon as I got out of my car. Which is the main reason why I chose to come here, as I know plenty of friends who recommended this place, due to their support and friendliness. If this is how it will be for now at this store, then I won't come back.
Our family was very pleased with the great service from Marcos! He stayed after hours to get us the vehicle we wanted! Also Brownie was a tremendous help! Thank you Eskridge Lexus! Mark Hamlin
I had a very disappointing experience with Marcos Ramirez at this dealership. I was actively working a deal to purchase a vehicle, and the salesperson initially gave me a trade-in value that was later reduced by $5,000, claiming they had mistakenly provided the wrong information. Because of that change, I delayed coming in to place a holding deposit while we sorted everything out. The very next morning, the vehicle was sold to someone else.
A $5,000 error on a trade-in quote is not a minor mistake—it's a significant breakdown in communication and professionalism. Consumers should be able to rely on ... Read More Google - Jul 30, 2026
I am always treated like I was important. Taylor takes care of everything for me and is very friendly and helpful. Everyone is extremely professional.
Great service with friendly staff, service was completed in a timely manner, would definitely recommend Eskridge Lexus
Great service. Explains everything. Answered all questions. Courteous explained all service options kept in contact with me while at dealership
The entire car buying experience at Eskridge was pleasant, professional, and seamless from the moment we walked in the door to the moment we walked out. We especially enjoyed our salesman, Earle, who was responsive and helpful by email phone, and in person. The cherry on top was the tutorial on the electronics before we left the dealership!
My salesman was excellent. Very professional. The car was spotless and ready to be sold.
Savanah was pleasant, patient and professional. I appreciate the technician sending a video explaining things. Price was adjusted a bit to make it even better.
As always the advisor was courteous and helpful. The work done was great. I am very happy with y Lexus and this dealer.
My service provider was pleasant and helpful. She corrected my problem and kept me informed of the service
I enjoy my Lexus experience because everyone is so helpful, knowledgeable, and friendly. I am enjoying my RX 350.
My recent service was so efficient I was in an out in no time. Jacob was my rep and handled everything perfectly. The waiting area was so nice and I had a Latte. Eskridge Lexus is clearly the best dealer in town. Further scheduling my appointment was handled over the phone and found a spot for my service immediately.
We’ve had a great experience with Lexus overall and currently have three Lexus vehicles in our family, which is why today’s interaction was especially disappointing.
We purchased a replacement headlight bulb from the dealership for over $250 and asked if someone in service could help install it. We were told no one could assist us — despite the actual bulb change likely taking less than 5 minutes for an experienced service member. Carson would not even make eye contact with us.
I completely understand that departments have schedules and policies, but it was frustrating that there seemed to be no effort ... Read More Google - Jun 11, 2026
Pleasant as always. Communicated well. Supplied a loaner car and was actually through with my car the next day.
I had my Lexus RX 350h serviced and Jacob was my service advisor. He did a great job and my service was completed sooner than quoted.
Enjoyed working with Brian to find my perfect RX350H. I would recommend Eskridge Lexus to family and friends.
I took my car here for a possible transmission issue back in January. I had them look at my car and I don’t think they even did that. They said okay 7 grand for the new transmission, however they didn’t even check under the hood, I took it to a different place and all I needed was a new battery . These mechanics are useless and are only trying to scalp as much money from you, glad I went against their word. Because they were wrong. Only reason I didn’t put 1 star is because they let me look at ... Read More Google - Jun 8, 2026
They were helpful In ever way. Especially the shop manager John. He did all he could to help me get this car repaired. Thanks John!!! Faye
Best service experience in Oklahoma City I’ve been driving that brand for 30 years
Always friendly..our personal salesman couldn't be better..always knowledgeable about Lexus features..can text questions and he always has an answer
Adam was so super helpful in getting my car fixed. He was kind, professional and communicative on the whole process. I greatly appreciate him and his team for the quick turnaround getting my car fixed.
I have been to this dealership on 3 different occasions. No salesman will come out if you go inside and talk to one they always say they are busy even though they are just standing around. I’ve tried going thru the messages on the site even AI is not friendly. They have made my experience with Lexus to the point that if it were free I don’t know that I would want one of if I have to use this dealership for any part of my before or after purchases. Do Not Recommend
I wish ZERO stars was an option, Very unmotivated and unprofessional. They don't seem to care of they sale vehicles or not. Highly DO NOT RECOMMEND
Excellent service experience at Eskridge Lexus. My service advisor Taylor Henson was knowledgeable, efficient and personable. I would highly recommend Taylor and Eskridge Lexus.
Service was completed on my vehicle in a timely manner. Making an appointment was easy and I was given time options.
Taylor is very helpful. Called and let me know the progress. Whoever cleans the cars …wow